FAQs

​Where are you located?
Simba’s BARKery is an online store based out of Plano, TX. We also do pop-up events across DFW. Subscribe to our newsletter and Facebook page to get updates on our pop up stalls around the DFW area.

 

What are your hours?
We receive orders online 24x7. Since all our products are made to order, we require 24 hours to prepare, run a thorough quality check and ship the product.

 

What are your payment methods?
We accept all major credit cards.

 

What kinds of baked goods do you sell?
We change our selections seasonally to ensure the utilization of freshest of the ingredients.

 

What kind of ingredients do you use?
We do our best to order local seasonal ingredients whenever possible. We use high-quality natural ingredients and everything in Simba’s Bakery is made from scratch.

 

What is your allergy information?
We are not a nut-free Barkery; all our baked goods are prepared on premise. All our ingredients are listed in the product catalog. If your pup has an allergy, please contact us and we will try our best to accommodate their needs.

What about nutritional value of the treats?

All our treats go through rigorous nutritional testing at A&L Plains Analytical Laboratories. Nutritional information is provided in the product catalog.

 

Do you have anything that is grain-free?
Yes! Please contact us to discuss grain free options

 

My dog is allergic to an ingredient. Do you have anything that doesn’t contain that ingredient?

Absolutely! At Simba’s Barkery we want to make sure that your furry friend gets a treat he/she deserves. Please contact us to discuss allergy ingredient free options

 

Are you a certified food handler?
Yes

 

Where do you ship?

We currently ship only within the state of Texas.


Do you have a pick-up option?

We most certainly do! Our pick-up location is:

Starbucks

6201 Coit Road, Plano TX

 

I have a restaurant or coffee shop of my own. Do you offer wholesale?
Yes. Please contact us at (469)859-0799